Program: Hardware and Software Support (221-299-21)
Award: Career Studies Certificate 

Program Purpose:

The Hardware and Software Support Specialization is designed to provide students with a business and computing background as preparation for a career in computing.

What will I learn?

Students successfully completing this program will be prepared to take the A+ industry certification exam.  The student will have also studied some material covered in the Exam 70-058: Networking Essentials, Network+, iNet+, and MCSE 70-270 – MS Windows XP Professional exams. 

How long will I need to be in college?

A college-ready student attending Camp full-time can complete this career studies certificate in one academic year (two semesters).

What job or career can I get with this career studies certificate?

Upon completion of the program, graduates will possess the knowledge and skills to work as a Computing Resource Consultant, Help Desk Technician, Technical Resource Consultant, Install/Repair Technician, Computer Sales Representative.

What is the job outlook for program graduates?

As of the first quarter of 2020, total employment in the Hampton Roads Workforce Region for

  • Computer, Automated Teller, and Office Machine Repairers was 542.Over the last three years, this field shed 55 jobs in the region (Source:Jobs EQ Occupation Report Computer, Automated Teller and Office Machine Repairers, August 2020).
  • Computer User Support Specialists was 2,531.  Over the last three years, this field added 38 jobs in the region (Source:  Jobs EQ Occupation Report Computer User Support Specialists, August 2020). 

How much can I earn with this career studies certificate?

Below are the 2019 wages for careers, within the Hampton Roads Workforce Region, that are related to this field.


Entry Level



Computer, Automated Teller, and Office Machine Repairers




Computer User Support Specialists




(Source:  Jobs EQ Occupation Report Wages, August 2020)

Want to know more?  Check out the program map and program requirements in the College Catalog.