Programs: Computer Support Specialist (221-299-09)
Award: Career Studies Certificate

Program Purpose:

The program is designed to train students to provide technical assistance, support, and advice to customers and other users.     

What will I learn?

Students successfully completing this program will be able to integrate the advanced computer concepts using a productivity software suite.   

How long will I need to be in college?

A college-ready student attending Camp full-time can complete the program in one academic year (two semesters).

What job or career can I get with this career studies certificate?

The program will provide skills upgrade for Office Personnel, Technical Support Specialist, Help Desk Technician, Microcomputer Support Specialist, Office Automation Specialist, Office Computing Liaison, E-business account manager, Network Administrator, and E-business support technician.

What is the job outlook for program graduates?

As of the first quarter of 2020, total employment in the Hampton Roads Workforce Region for Computer User Support Specialists was 2,531.  Over the last three years, this field added 38 jobs in the region (Source:  Jobs EQ Occupation Report Computer User Support Specialists, August 2020). 

How much can I earn with this career studies certificate?

Below are the 2019 wages for careers, within the Hampton Roads Workforce Region, that are related to this field.

 

Entry Level

Mean

Experienced

Computer User Support Specialists

$36,200

$55,700

$65,500

(Source:  Jobs EQ Occupation Report Wages, August 2020)

Want to know more?  Check out the program map and program requirements in the College Catalog.