Program: Management-Hardware & Software Support
Award:vAssociate of Applied Science

Overview

This program is designed to prepare students for a career in hardware and software support. Upon successful completion of the program and completion of an industry certification exam, students can enter a variety of computing jobs in computer support services or can use it as a springboard toward advanced study in specialized areas of computing.

What will I learn?

Students successfully completing this program will know how to…

  • Demonstrate oral and written presentation skills
  • Apply leadership, ethical standards and team building skills
  • Design a comprehensive business plan
  • Demonstrate ability to use technology to analyze and solve business problems
  • Use basic computation skills
  • Evaluate and build a simple network

How long will I need to be in college?

A college-ready student attending Camp full-time can complete this associate degree in two years. 

What is the job outlook for careers in Hardware & Software Support Management?

As of the first quarter of 2021, total employment in the Hampton Roads Workforce Region for

  • Computer, Automated Teller, and Office Machine Repairers was 466. There is projected annual demand/need for 47 new entrants into this occupation (Source: Jobs EQ Occupation Report Computer, Automated Teller and Office Machine Repairers, July 2021).
  • Computer User Support Specialists was 3,224.  There is projected annual demand/need for 274 new entrants into this occupation (Source:  Jobs EQ Occupation Report Computer User Support Specialists, July 2021). 

How much will I earn in this career?

Below are the 2020 wages for careers, within the Hampton Roads Workforce Region, that are related to this field.

 

Entry Level

Mean

Experienced

Computer User Support Specialists

$24,100

$45,100

$55,700

Installation, Maintenance & Repair Occupations

$37,200

$58,200

$68,700

(Source:  Jobs EQ Occupation Report Wages, July 2021)

Want to know more?  Check out the program map and program requirements in the College Catalog.