Program: Management-Hardware & Software Support
Award: Associate of Applied Science

Overview

This program is designed to prepare students for a career in hardware and software support. Upon successful completion of the program and completion of an industry certification exam, students can enter a variety of computing jobs in computer support services or can use it as a springboard toward advanced study in specialized areas of computing.

What will I learn?

Students successfully completing this program will know how to…

  • Demonstrate oral and written presentation skills
  • Apply leadership, ethical standards and team building skills
  • Design a comprehensive business plan
  • Demonstrate ability to use technology to analyze and solve business problems
  • Use basic computation skills
  • Evaluate and build a simple network

How long will I need to be in college?

A college-ready student attending Camp full-time can complete this associate degree in two years. 

What is the job outlook for careers in Hardware & Software Support Management?

As of the fourth quarter of 2021, total employment in the Hampton Roads Workforce Region for

  • Computer, Automated Teller, and Office Machine Repairers was 347. There is projected annual demand/need for 34 new entrants into this occupation (Source: Jobs EQ Occupation Report Computer, Automated Teller and Office Machine Repairers, April 2022).
  • Computer User Support Specialists was 1,759.  There is projected annual demand/need for 136 new entrants into this occupation (Source:  Jobs EQ Occupation Report Computer User Support Specialists, April 2022). 

How much will I earn in this career?

Below are the 2021 wages for careers, within the Hampton Roads Workforce Region, that are related to this field.

 

Entry Level

Mean

Experienced

Computer User Support Specialists

$24,300

$45,400

$55,900

Installation, Maintenance & Repair Occupations

$36,400

$55,900

$65,700

(Source:  Jobs EQ Occupation Report Wages, April 2022)

Want to know more?  Check out the program map and program requirements in the College Catalog.